Your privacy is our priority. The Magie88 privacy policy clearly explains how we collect, store, use, and protect your personal information. We are committed to keeping your data secure at all times.
Magie88's privacy policy is built on six core pillars that ensure the personal data of Malaysian players is always kept safe and protected
All data transmitted between your device and Magie88's servers is protected by military-grade 256-bit SSL encryption. Your card details, e-wallet information, and personal data cannot be read by any third party while in transit.
Magie88 has never and will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data belongs to you, and we only use it for the purposes clearly stated in this privacy policy.
You have the full right to access, update, download or delete your personal data from Magie88's systems. Requests can be submitted at any time via our support email and will be processed within 14 business days.
Magie88's privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data processing practices align with current Malaysian legal requirements to protect the rights of local players.
Your data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised Magie88 staff may access user data, and all access is logged and regularly audited to detect any suspicious activity.
You may opt out of promotional emails, SMS, or marketing notifications from Magie88 at any time. Simply contact our support team or use the unsubscribe link included in every email we send you.
Important Note: This privacy policy document applies to all users of the Magie88 platform in Malaysia. By registering for or using Magie88's services, you agree to be bound by the privacy policy set out here. Please read it carefully before proceeding.
Welcome to the Magie88 Privacy Policy page. This document explains in detail how Magie88 ("Platform", "We") collects, stores, processes, uses and protects your personal information ("You", "User", "Member") when you use our online gaming platform.
Magie88 is an online entertainment platform operating exclusively for players in Malaysia. We offer a wide range of games including live casino, table games such as baccarat and roulette, video slots, lottery, and sports betting covering the Malaysia Super League, EPL, badminton, and cricket. All our services are intended for adults aged 18 and above who are based in Malaysia.
This privacy policy applies to all methods of accessing Magie88, including the magie88.com website, mobile app, and any digital services we offer. It also applies to all information you share with us during registration, use of our services, financial transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others, as well as when contacting our support team.
PDPA Compliance: Magie88's privacy policy is prepared in compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia. We recognise and respect every individual's right to privacy as protected under applicable Malaysian law.
By using the Magie88 platform, you acknowledge that you have read and understood this privacy policy. If you do not agree with any part of this policy, you have the right to contact us for further clarification or to choose not to use our services.
Magie88 collects various types of personal information from our users. This information is necessary to enable us to deliver a secure, efficient, and personalised experience for every Malaysian player. The following are the categories of information we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, gender | Registration forms, KYC verification |
| Links | Email address, Malaysian mobile number, residential address | Account registration, profile updates |
| Financial | Bank account numbers, digital wallet details (Touch 'n Go, GrabPay), transaction history in MYR | Deposit and withdrawal process |
| Technical | IP address, device type, browser, operating system, approximate location data | Automatically during platform use |
| Games | Game history, betting records, wins and losses, bonus activity | Game system log |
| Communications | Support chat logs, sent and received emails, feedback | Interactions with the support team |
We only collect information that is genuinely necessary for legitimate purposes. Magie88 does not collect sensitive data such as medical records, religious beliefs or political affiliations. All information you provide must be accurate and truthful – submitting false information is a violation of our platform's terms of use.
Children's Data: Magie88 does not knowingly collect personal information from individuals under the age of 18. Should we discover that a child's information has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed.
Magie88 uses collected personal information only for legitimate and specific purposes. We will not use your data for any purpose not stated in this privacy policy without first obtaining your consent.
Data Minimisation Principle: Magie88 only uses the data necessary for each specific purpose. We will not process more information than is required to deliver the service you have requested.
Magie88 takes our responsibility not to share your personal information carelessly very seriously. We do not sell your data. However, in certain limited situations, we may need to share your information with the following parties:
We Do Not Share With: Magie88 does not share your data with advertising networks, data brokers, third-party social media platforms, or any organisation unrelated to the delivery of our services to you. This policy is absolute and admits no exceptions.
In the event of a merger, acquisition, or sale of Magie88's assets, user information may be transferred to the new entity. In such circumstances, you will be notified via email and an on-platform notice, and the new entity's privacy policy will be communicated to you.
The security of your data is Magie88's top priority. We continually invest in the latest security infrastructure to ensure your personal and financial information is always protected against unauthorised access, breaches or misuse.
The security measures we practise include:
Our data retention periods are as follows: active account data is retained for as long as your account remains active; financial transaction data is retained for 7 years as required under Malaysian law in relation to financial records; technical log data is retained for 12 months; and support communication records are retained for 3 years.
Your Responsibilities: Account security is also your responsibility. Keep your password strong and unique, never share your login credentials with anyone, and always log out when using a public or shared device. If you suspect any suspicious activity on your account, contact us immediately at support@magie88.com.
As a Magie88 player in Malaysia, you have the following rights regarding your personal information under the Personal Data Protection Act 2010 (PDPA) Malaysia. We respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.
If your information is inaccurate or outdated, you may request an immediate update. Log in to your account or contact support.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may withdraw your consent to data processing at any time without affecting the validity of any processing carried out prior to the withdrawal.
To exercise any of the rights above, please contact our privacy team by email at support@magie88.com stating the right you wish to exercise and your account information. We will respond within 14 business days. No charges apply for reasonable requests.
Magie88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic and safeguard your account. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
You can control and manage cookie settings through your browser. Most modern browsers such as Chrome, Firefox, Safari, and Edge allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the Magie88 platform.
Cookie Controls: When you first visit Magie88, you will be shown a cookie consent notice. You may choose to accept all cookies or only the essential ones. Your preference will be saved and respected on every subsequent visit.
In addition to cookies, we use technologies such as web beacons and tracking pixels to understand how users interact with our promotional emails. If you prefer that we do not track your email interactions, you can disable image display in your email client or unsubscribe from our marketing communications.
If you have any questions, concerns, or complaints regarding Magie88's privacy policy or how we handle your personal data, our privacy team is here to help.
You can reach us through the following channels:
Magie88 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, Malaysian legal requirements or technological developments. Any significant changes will be communicated to you via your registered email or a prominent notice on the platform.
Current Version: This privacy policy is the latest version and takes effect from January 2026. Continued use of the Magie88 platform after any changes are published will be considered your acceptance of the updated privacy policy. We recommend reviewing this page periodically.
If you are not satisfied with how Magie88 handles your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia as provided under PDPA 2010.
Register your Magie88 account today and enjoy a safe, fair, and enjoyable online gaming experience. Your privacy is fully protected.